The San Francisco Ballet was founded in 1933. Throughout its long history, the Ballet has been known for pushing the boundaries in dance. Depending on the season, the Ballet employs up to 700 people in vastly different areas: performers, musicians, craftspeople, administrative staff, and more. Managing such a diverse group of employees is a monumental task.
Danielle St. Germain, Executive Director of San Francisco Ballet, wanted to strengthen the leadership team. But before she could do this, she needed to better understand the problems.
Danielle said, “Having joined SFB in June 2018, I had personally been frustrated with how decisions were made and communicated, so I knew that others had to be feeling the same way. It was clear that I and my leadership team needed coaching on how to work cohesively and with transparency, accountability, and trust.”
Danielle was new to her role as Executive Director and knew she was inheriting some challenges, but she was unsure what they all were or how to fix them. Danielle reached out to Better Organizations by Design (BOxD) after a colleague recommended them. Danielle knew she needed outside help and was intrigued by BOxD’s holistic approach.
BOxD worked with Danielle to dig down to the root of the problems. The consultants at BOxD are skilled at delving deeper and really fleshing out the true issues, which are not always obvious. Danielle especially liked how much time the consultants spent with her to help her decide if they would be a good fit. They were patient and thorough and clearly trustworthy. By the time the contract was signed, Danielle knew BOxD had the answers the Ballet needed.